SmartLockB

Data controller

BT Security, 31830 Plaisance-du-Touch — contact@bt-security.com — 05 82 95 22 14.

Data collected

As part of your use of this site and our services, we collect:

First and last name
Email address
Phone number
Postal address (for service call-out requests)
Messages and descriptions of needs submitted via the quote request form

Purposes of processing

Your data is used to:

Process your quote requests and get back in touch with you
Follow up on your service calls
Send you commercial information (only with your consent)
Comply with our legal and accounting obligations

Legal basis

The processing of your data is based on the performance of a contract or pre-contractual measures (quote request form), your consent (marketing communications), and our legal obligations.

Retention period

Your data is kept for 3 years from the last contact for prospects, and for the legally applicable period for customers (invoicing: 10 years).

Data recipients

Your data is intended exclusively for BT Security and is not shared with third parties, except where legally required or with technical service providers strictly necessary to our operations (hosting provider, email delivery service).

Your rights

In accordance with the GDPR (EU Regulation 2016/679), you have the following rights:

Right of access to your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object

To exercise these rights, contact us at: contact@bt-security.com. If a complaint remains unresolved, you may refer the matter to the CNIL (www.cnil.fr), the French data protection authority.